Privacy

You do not have an account and we are not trying to give you one. A listener page sets no cookies and makes no requests to any other company. It writes nothing to your device unless you ask it to remember your listen, below.

While a track is playing we record which seconds of it were played, where playback stopped, whether anything was replayed, and any thumbs-up or thumbs-down you tap. That is sent to us as the track plays and is attached to a random identifier that exists only in the page's memory and disappears when you close the tab.

The honest consequence: if you reload the page, we cannot tell it is still you, and the artist sees two listens.

A track page asks, once, whether your browser may remember your listen. It is there for one reason: if you come back later to answer the artist's questions, your answers count the listen you actually did, not a few seconds of a second visit.

If you tap Remember, your browser's local storage keeps, for that track: the random identifier of your listen, a key that lets you send answers for it, how much of it you heard, and when. It is kept for 7 days and then ignored. It stays on your device, it is not a cookie, it is never sent anywhere except back to us when you answer, and it is never used to follow you anywhere else.

If you tap No thanks, the only thing stored is that you said no, so we do not ask again. Your listen works exactly as before, and if you come back after a short visit the form may ask whether you have heard the song before.

You can change your mind on any track page with Stop remembering, which deletes every remembered listen straight away, or by clearing this site's data in your browser.

• No cookies. Nothing kept on your device without your yes, and then only the remembered listen described above.
• No fingerprinting — not canvas, not audio, not “lightweight” hashing of your browser's characteristics.
• No third-party analytics, advertising, or embedded players.
• No tracking of you across other websites. We could not if we wanted to.
• We never store your IP address.

Your address reaches our server the way it reaches every server. Before anything is written down we cut it short — keeping roughly the neighbourhood and discarding the part that identifies a connection — and then hash what remains with a key that changes daily. The result cannot be turned back into an address, and it stops being comparable after a day.

It is used for two things only: guessing roughly how many separate people a set of listens came from, and noticing when one source is submitting an implausible amount of feedback. Nothing else.

When you answer an artist's questions, the artist sees the answers and how much of the track that person heard. By default they do not see who you are, because we do not ask and we do not know.

On some tracks the artist asks for your full name, and on those tracks you need to give it to send your answers. The artist then sees it next to your answers. You can still listen, and skip the questions, without giving it — and if you skip, nothing about who you are is recorded.

A name given that way is kept for six months and then deleted automatically. The answers themselves stay, and once the name is gone they are indistinguishable from anyone else's. You can ask us to delete them sooner.

One caveat worth being straight about: with a very small audience, detail can identify. If only three people have heard a track, an artist may well guess who wrote what. Anonymity from us is not the same as anonymity from someone who knows their own friends.

Artists sign in through Clerk, which handles authentication and holds your email address. We store your artist profile, your tracks, and the listening data your tracks generate. Audio files live on Cloudflare R2. Our database is hosted by Neon and the site runs on Vercel.

Raw playback events are deleted after 13 months. Contact details a listener gave on a feedback form are deleted after six months. Aggregated results — the curves and counts on an artist's dashboard — are kept for as long as the track exists. Deleting your account deletes your tracks and everything attached to them.

Questions, corrections, or a request to delete something: support@trackrate.io.